Why should I rent instead of packing it all?
The reasons are many and varied.
Airlines charge extra baggage fees. It can be costly to try and bring all the baby gear you will require while traveling.
Renting will save you time, space and reduce your stress. Book your gear today and let us provide you with peace of mind before your holidays begin.
What is the quality of your products?
All products in our inventory are good-as-new (and some will actually be brand new).
BebeVoiajor is a company run by parents. When inspecting products, we ask ourselves, “would we give this to our baby?”
We have a rigorous deep-cleaning process and only use non-toxic, natural, biodegradable cleaning products that are safe for your little ones.
All our items are steam cleaned and sanitized before being sent out into the world.
We use professional injection-extraction cleaning equipment (for textile surfaces) and steam cleaners (for plastic surfaces or other materials that allow this type of treatment).
Machine washable items and wearable items are laundered with hypoallergenic detergent for newborns, so they’re always fresh and clean.
How do I place an order?
You may place your order by phoning us, through email, or by filling the message form option on our website.
If your arrival is within the next 48 hours-please give us a call, so we can ensure your requested items are available.
How far in advance should we reserve?
To ensure equipment availability, it is best to make your reservation as early as possible.
We carry a large inventory, and have multiples of all items, but during peak periods we will sell out of our most popular items.
Where do you deliver and is there a Fee?
We deliver in Cluj Napoca city area for a 20 lei delivery fee. If you need delivery to another city around Cluj Napoca, please reach out to us and we will do our best to help you.
Do you deliver to the airport ?
We can meet you at baggage claim to deliver equipment – additional fees apply to cover parking and time constraints – please contact us for further information.
Can I pick up the items rather than pay the 20 Lei delivery fee?
Yes. If you would rather save the delivery fee, you can opt to pick up from us at our home base in Cluj Napoca instead.
We can arrange for you to come and pick up your items depending on our availability.
Please email or telephone at least 48hours in advance to arrange this.
What forms of payment do you accept ?
We accept cash, bank transfer or Paypal (in which case there may be additional charges for payment processing).
What will happen if the equipment is broken or gets lost?
Upon return, the equipment must be clean and function properly, as it has been when the contract was signed.
If it is excessively dirty and requires a deep cleaning, an extra fee will be charged as stipulated in the contract.
For the loss or damaged equipment, the renter has to pay the repair or the replacement price, as agreed in the rental agreement.
Besides the obvious yuck factor, why is it important to regularly clean my gear?
Food, juice, milk and other substances can make the buckles of your car seat sticky and difficult to unlatch in an emergency. Regular maintenance can help prevent this.
Also, germs, mold, strep or staph bacteria can lurk in your baby gear. A recent study highlighted on the TODAY show found that the average car seat has twice as many germs and bacteria than a toilet! http://www.today.com/video/today/55929696
Does BebeVoiajor offer a guarantee for the cleaning service?
We are dedicated to ensuring customer satisfaction.
If you aren’t completely satisfied with our service, please contact us within 48 hours of your service and we will happily perform the service again at no charge.
BebeVoiajor offers you the chance to rent equipment and toys for babies and children!
Choose from a wide range of trusted brands. From easy to install car seats, strollers that glide and portable cribs we have what you need to make your holidays hassle-free.